Organizations initially expected high return on investment from RPA by automating high-volume transactions. However, as Automation Centres of Excellence (COEs) have addressed rule-based duties, identifying new use circumstances that meet ROI expectations has turn into challenging. These use instances usually demand cognitive capabilities, cost-effectiveness, predictability and trust. Many wrestle to maintain ROI as evolving enterprise wants outpace technological readiness—calling for improved strategies to spice up automation ROI. As for the robots all of us imagine and think, “Hey, I need ...
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